Third Time in Two Weeks, O2 Subscribers Go Offline
It is time O2 worked for long-term solutions to its network problems repeatedly faced by its subscribers. With its customers experiencing problems in data connections for the third time in recent weeks, the company is struggling not to lose its image in the market.
As reported by the news site The Register, O2’s users have yet again experienced connection problems with its network. There are reports that its network is rejecting 3G and 2G connections in Brighton and
The first time O2 faced connection problems in recent weeks was when the company suffered a crash leaving its subscribers without internet connection, email and texting. It was reportedly a faulty GPRS satellite, which had led to this situation. However, the problem was fixed in a couple of hours and connections were restored. A company spokesperson had assured that engineers had succeeded in restoring majority of the connections and were trying their best to restore remaining connections.
Problems were back after a few days, which left O2’s subscribers without any voice or data access. This time too the defect was remedied, with another company spokesperson apologising for loss of service and assuring once again that it would restore the affected connections as soon as possible.
O2 seems to be going through a rough phase, and it needs to ensure no more troubles occur in its data connections, otherwise both its image and its subscriber’s trust would be at stake. If you require more information on broadband and on the services of various ISP’s, click on broadband reviews for consumers’ views on the service providers.
